FAQ for Users
This page contains common questions relevant to Muslim Central project only.
Re-uploading on Third-Party Platforms
Section titled “Re-uploading on Third-Party Platforms”This is one of our most common questions.
If you re-upload audio (for example to YouTube) and receive a copyright claim or strike, this is not handled by Muslim Central or Quran Central. These decisions are made by the platform and/or the copyright owner.
If you want permission to upload or reuse audio from our platforms, you must contact the original speaker, reciter, or rights holder directly and get their approval first. We cannot grant permission on their behalf.
What happens when I download audio?
Section titled “What happens when I download audio?”Both platforms are streaming-first. Downloads are for offline listening inside the app or browser, not for file distribution.
This means:
- Audio stays inside the official app/site experience
- Playback works offline
- Files are not exported to your device file system
- Content cannot be redistributed from in-app downloads
Where do my downloaded audio files go? (Android App & Web)
Section titled “Where do my downloaded audio files go? (Android App & Web)”Downloaded audio files are stored exclusively within Muslim Central or Quran Central (whichever app or web platform you use) and are not accessible through your phone’s file manager, other apps, or external devices.
This applies to:
- Muslim Central Android App
- Quran Central Android App
- Web App versions (on browser)
How downloads work:
- Downloads are accessible only within the official app or web platform for offline listening
- Audio files are not stored in your device’s file system
- You cannot transfer, export, or share downloaded files to other apps or devices
- This ensures content remains secure and within the intended environment
If you cannot find a download:
- Open the official Muslim Central or Quran Central app/website and check the Downloads section
- Ensure the download completed successfully
- Try re-downloading if the file appears corrupted
Downloaded content is exclusively for your personal, offline use within the official platform.
Why are some external podcast apps not supported?
Section titled “Why are some external podcast apps not supported?”We prioritize official platforms so we can keep content accurate, current, and responsibly managed. Some third-party platforms make this difficult.
Why is certain audio not available on Spotify?
Section titled “Why is certain audio not available on Spotify?”Spotify appears to remove some audio through its automated systems, which may incorrectly classify Qur’an-related content as music or flag it for similar reasons.
This has been an ongoing issue, and repeated attempts to resolve it have not led anywhere. If something is missing on Spotify, please use our web app or other official platforms instead.
Can I reupload or redistribute your audio?
Section titled “Can I reupload or redistribute your audio?”No. Audio remains the property of the original speakers or reciters. Personal listening is allowed; reuploading and redistribution are not.
Why might content change or be removed?
Section titled “Why might content change or be removed?”Content may change due to speaker/reciter requests, rights issues, quality corrections, or project curation decisions.
Are AI transcripts always accurate?
Section titled “Are AI transcripts always accurate?”No. AI-generated text can contain errors and should not be treated as a perfect source.
How are speakers selected and removed?
Section titled “How are speakers selected and removed?”Speaker inclusion is based on factors such as:
- Listener benefit and genuine demand
- Audio clarity, consistency, and usability
- Availability of complete, publicly accessible recordings
- Long-term maintainability and curation of the content
- Alignment with the project’s stated objectives
Inclusion does not imply endorsement of every view. Removal does not imply wrongdoing.
We do not act on rumours, social media pressure, or private disputes. Changes are made only for clear, documented, and valid reasons.
We also do not include speakers who actively promote division, discord, or sectarianism within the community.
Where guidance is required, we consult trusted third-party scholars to help inform decisions, while maintaining the project’s independence and responsibility to its listeners.
Why are you streaming-first?
Section titled “Why are you streaming-first?”Most platforms like ours is for listening, not file distribution.
A streaming-first approach allows us to:
- Correct errors or replace problematic recordings
- Respond to speaker or rights-holder requests
- Maintain a consistent and reliable library
- Sustain a free, ad-free platform
This model balances listener convenience with long-term responsibility.
Why do you limit non-English podcasts?
Section titled “Why do you limit non-English podcasts?”Muslim Central has had very negative experiences in this area in the past.
Hosting non-English podcasts is not simply a matter of adding more content. It requires reliable vetting, trusted language-specific reviewers, ongoing support, and consistent long-term monitoring.
If we cannot maintain that responsibly, we prefer to keep the scope limited rather than host content we are not able to review properly.