Support for Muslim Central and Quran Central
Help for listening, downloads, content rights, and platform support.
Find common answers first, then use the support guide if your issue needs a human review.
Before contacting support
Most questions about downloads, copyright claims, external podcast apps, and recitation categories are answered below.
FAQ
Common Questions
Showing all common help topics.
Re-uploading on third-party platforms
If you re-upload audio to another platform and receive a copyright claim or strike, that decision is made by the platform and/or the copyright owner. Muslim Central and Quran Central cannot grant permission on behalf of speakers, reciters, or rights holders.
What happens when I download audio?
Downloads are for offline listening inside the official app or web platform. Audio is not exported to your device file system, cannot be transferred to other apps, and must not be redistributed.
Why are some external podcast apps not supported?
Official platforms help us keep content accurate, current, and responsibly managed. Some third-party platforms make that difficult.
Can I reupload or redistribute your audio?
No. Audio remains the property of the original speakers or reciters. Personal listening is allowed; reuploading and redistribution are not.
Why might content change or be removed?
Content may change due to speaker or reciter requests, rights issues, quality corrections, or project curation decisions.
Are AI transcripts always accurate?
No. AI-generated text can contain errors and should not be treated as a perfect source.
Are donations tax-deductible, and do you accept Zakat?
Receipts are issued by payment processors. Donations are generally not tax-deductible internationally, and in South Africa we are not a Section 18A organization. We accept Zakah, Sadaqah, and Lillah, but not Zakatul Fitr or Fidyah.
How are speakers selected and removed?
Inclusion is based on listener benefit, audio clarity, availability of complete public recordings, long-term maintainability, and alignment with project objectives. Inclusion does not imply endorsement of every view, and removal does not imply wrongdoing.
Why are you streaming-first?
Our platforms are for listening, not file distribution. Streaming helps us correct errors, respond to rights-holder requests, maintain a reliable library, and sustain a free, ad-free platform.
Does Muslim Central earn income from external podcast platforms?
Muslim Central does not earn income from external podcast platforms. Some third-party services may insert advertisements or charge users. Muslim Central itself remains free and ad-free.
How is Muslim Central funded?
We are sustained through micro-donations, mainly in South African Rand, YouTube ad revenue, and occasional support from larger donors.
Can you provide reciter contact details?
We cannot provide personal contact details. Please check their official websites or verified social profiles.
What is the difference between Tarteel and Mujawwad?
Tarteel refers to reciting the Qur'an slowly, clearly, and correctly while observing Tajwid. It is best for learning, memorization, and reflection.
Mujawwad is a more ornamented and melodic style. Tajwid rules are still observed, but the delivery places more emphasis on vocal artistry and formal public recitation.
About
Focused digital platforms for Islamic knowledge.
Muslim Central is a nonprofit organization founded in Cape Town, South Africa in 2012, and officially registered in 2016. Our goal is to make authentic Islamic knowledge easier to access through focused digital platforms.
Muslim Central
An audio-first platform for Islamic lectures, reminders, and educational series across web, apps, and podcast channels.
Quran Central
A Qur'an recitation platform with a large reciter catalog, surah-based listening, and offline-friendly workflows.
Links
Official Platforms
Our web presence is being streamlined into the Muslim Central and Quran Central projects. Use these official links where possible.
Android Apps
Support
Send useful feedback.
If your issue is not covered in the FAQ, email us with enough detail for the team to reproduce or assess it.
Bug report essentials
- Project: Muslim Central, Quran Central, or other
- Platform: Web, Android, or iOS
- Steps to reproduce, expected result, and actual result
- Page or audio URL, device, OS, and browser where relevant
Feature request essentials
- The problem you want solved
- Your suggested feature
- Why it is useful and who benefits